Orbix Crypto Exchange Review: Thailand’s Bank-Backed Platform for Safe Spot Trading
4 April 2025

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When you’re looking for a crypto exchange in Thailand, you don’t just want another app with a flashy interface and a hundred coins you’ve never heard of. You want something secure, legal, and built to last. That’s where Orbix comes in. Unlike global giants like Binance or Coinbase, Orbix doesn’t chase international users or offer wild leverage trades. It’s focused. It’s regulated. And it’s backed by one of Thailand’s biggest banks.

What Is Orbix, Really?

Orbix isn’t some startup that popped up overnight. It started as Satang in 2017, Thailand’s first licensed crypto exchange. In October 2023, it was bought by Unita Capital - a subsidiary of KasikornBank, Thailand’s third-largest financial institution. That’s not just a name change. It’s a full upgrade in trust, infrastructure, and regulatory muscle.

Today, Orbix operates under Thailand’s Securities and Exchange Commission (SEC). That means every coin listed has passed strict risk checks. If a coin starts looking risky, Orbix removes it. No guessing. No shady tokens. Just what the regulator says is safe.

And it’s not just following rules - it’s setting the bar. Orbix is the first crypto exchange in Thailand to hold three ISO certifications: ISO 27001 (information security), ISO 27701 (privacy), and ISO 22301 (business continuity). That’s the same level of security used by banks and government agencies. Most global exchanges don’t even bother with all three.

Trading on Orbix: Simple, Safe, No Leverage

If you’re looking for 100x leverage, futures, or margin trading, you won’t find it here. And that’s intentional.

Thailand’s SEC bans high-risk derivative products. Orbix follows that rule - strictly. You can only trade spot pairs. That means you buy Bitcoin, Ethereum, or other coins with real money and hold them. No borrowing. No shorting. No chance of losing more than you put in.

That’s a win if you’re new to crypto or just want to avoid getting wiped out in a crash. It’s a limit if you’re an advanced trader. But for most Thai users, it’s exactly what they need.

Orbix supports 45 to 50+ cryptocurrencies, including Bitcoin, Ethereum, Solana, Cardano, and popular Thai tokens like OBX (Orbix’s native token). All trades use Thai Baht (THB). No USD. No EUR. No other fiat. You deposit THB via bank transfer, credit card, or debit card - and that’s it.

Trading fees are flat at 0.25% per trade. No tiered discounts. No maker-taker splits. Just one clear number. No hidden costs. Compare that to Binance’s 0.1% for makers and 0.1% for takers - Orbix is slightly higher, but you’re paying for compliance, not just speed.

Security: Built Like a Bank

Security isn’t a feature on Orbix. It’s the foundation.

All assets are stored in cold storage - offline wallets that hackers can’t reach. Every transaction uses SSL encryption. The platform runs regular penetration tests. And every user must enable two-factor authentication (2FA).

But the real standout? Wallet Lock. Launched in 2024, this lets you manually freeze your entire wallet with one tap. No more panic when you realize you left your phone unattended. No more accidental transfers. Just lock it. Walk away. Unlock it when you’re ready.

Then there’s Price Alert. Set a target price for any coin - say, Bitcoin at 1.2 million THB - and Orbix will ping you when it hits. No need to stare at charts all day.

And orbix Balance automatically tracks your profit and loss across all your holdings. It shows you your net gain or loss in THB, even if you bought coins at different times and prices. No spreadsheets. No manual math.

These aren’t gimmicks. They’re thoughtful tools built for real people who don’t want to be crypto experts to stay safe.

A child using the Orbix app with a sleeping coin in a vault and a price alert balloon floating above.

Who Can Use Orbix? (And Who Can’t)

Orbix is for Thailand. That’s it.

You must be a Thai resident or hold a valid Thai ID. Foreigners living in Thailand can sign up too, but they need extra documentation approved by the SEC. Users from the U.S., Iran, Iraq, and several other countries are blocked outright.

Why? Because Orbix doesn’t want to risk violating international sanctions or regulatory conflicts. It’s not being exclusionary - it’s being careful. And in Thailand’s tightly controlled crypto environment, that’s a strength.

If you’re outside Thailand, you won’t be able to register. Even if you try to use a VPN, Orbix’s KYC process catches it. Your ID must match your location. No exceptions.

User Experience: Simple, But Not Perfect

The Orbix app (available on Android) has over 500,000 downloads and a 3.7-star rating on Google Play. That’s solid for a niche platform.

Users love the clean interface. Depositing THB via PromptPay or bank transfer takes minutes. Withdrawals to your Thai bank account are fast and reliable. Customer support is available 24/7 via phone, live chat, email, or even in-person at their Bangkok office.

One common complaint? The verification process can take 1-3 business days. That’s normal for a regulated exchange, but frustrating if you’re in a hurry. Some users report delays with document uploads - especially if the photo isn’t clear or the ID is expired.

The app supports English, but most support agents respond in Thai. If you’re not fluent, you might need to use translation tools. It’s not ideal, but it’s manageable.

And while the app is simple, it’s not packed with advanced charts or technical indicators. If you’re a day trader who needs candlestick patterns and RSI overlays, you’ll need to use a third-party tool. Orbix is built for holding, not hyper-trading.

Thai families trading crypto at a safe, leverage-free booth with a golden ISO certification medal above.

How Orbix Compares to Other Thai Exchanges

Thailand has a few other SEC-registered exchanges: Bitkub and Zipmex are the biggest.

Bitkub offers more coins - over 200 - and has a more aggressive marketing strategy. But it doesn’t have bank backing. Zipmex collapsed in 2022 after a liquidity crisis, and while it’s back, trust is still fragile.

Orbix doesn’t have the widest selection. But it has the strongest trust signal: KasikornBank. That means your money isn’t just sitting on a server - it’s backed by a financial institution with billions in assets and decades of experience.

And while Bitkub offers some leverage trading, Orbix doesn’t. That’s a trade-off. More safety, less risk. Less reward, less chance of losing everything.

In terms of security, Orbix is unmatched. No other Thai exchange has all three ISO certifications. That’s not marketing. That’s proof.

Is Orbix Right for You?

Ask yourself these questions:

  • Are you in Thailand? If not, skip it.
  • Do you want to buy crypto with THB and hold it long-term? Then yes.
  • Do you need 100x leverage or futures trading? Then no.
  • Are you worried about security and regulation? Then Orbix is one of the safest options in the country.
  • Do you want a simple app with no noise? Then you’ll like it.
If you’re a Thai resident who wants to get into crypto without the chaos of global exchanges, Orbix is the most responsible choice. It’s not flashy. It’s not the biggest. But it’s the most secure.

What’s Next for Orbix?

Orbix is growing fast. In one year after its rebranding, its trading volume market share in Thailand grew fivefold. That’s not luck. That’s trust.

The platform launched new features in 2024 - Wallet Lock, Price Alert, orbix Balance - and it’s still running promotions like “Deposit VIRTUAL coins and get double rewards” in 2025. That shows they’re investing in user retention.

Future updates will likely focus on better portfolio tools, improved customer support for non-Thai speakers, and maybe even a web version. But don’t expect global expansion. Orbix isn’t trying to be the next Binance. It’s trying to be Thailand’s most trusted crypto platform.

And with KasikornBank behind it, that goal is realistic.

Is Orbix safe to use?

Yes. Orbix is regulated by Thailand’s Securities and Exchange Commission and is the only crypto exchange in the country with three ISO certifications (27001, 27701, and 22301). It uses cold storage, SSL encryption, two-factor authentication, and regular security audits. Its backing by KasikornBank adds another layer of financial stability.

Can I use Orbix if I’m not in Thailand?

No. Orbix only allows users who are Thai residents or have valid Thai identification. Users from the U.S., Iran, Iraq, and several other countries are blocked. Even if you use a VPN, your KYC documents will be checked against your location, and your account will be rejected.

Does Orbix support USD or other fiat currencies?

No. Orbix only supports Thai Baht (THB) for deposits and withdrawals. You cannot trade with USD, EUR, or any other currency. This keeps the platform compliant with Thailand’s financial regulations.

What are the trading fees on Orbix?

Orbix charges a flat 0.25% fee on every trade, whether you’re buying or selling. There are no maker-taker fees, no volume discounts, and no hidden charges. It’s simple and transparent.

Does Orbix offer leverage or futures trading?

No. Orbix only offers spot trading with 1x leverage. It does not support futures, margin trading, or any derivative products. This aligns with Thailand’s SEC regulations, which ban high-risk crypto products to protect retail investors.

How long does verification take on Orbix?

Verification typically takes 1 to 3 business days. You’ll need to upload your Thai national ID and bank account details. Delays can happen if documents are blurry or incomplete. Contacting support directly can help speed things up.

Does Orbix have a mobile app?

Yes. The Orbix app is available on Android and has over 500,000 downloads. It includes all core features: buying/selling crypto, Wallet Lock, Price Alerts, and orbix Balance. There is currently no official iOS app.

What makes Orbix different from Bitkub or Zipmex?

Orbix is the only Thai exchange backed by a major bank (KasikornBank) and the only one with all three ISO security certifications. While Bitkub offers more coins and Zipmex has had past issues, Orbix prioritizes safety and compliance over volume. It’s designed for long-term holders, not day traders.