Crypto Exchange Risk Assessment Tool
Evaluate Your Exchange Risk
Based on the lessons from The Rock Trading collapse, assess how safe your current crypto exchange is. Answer these questions to calculate your risk level.
1. Regulatory Compliance
Does the exchange have proper EU/US licensing and regulation?
2. Security Features
Does the exchange have modern security measures?
3. Liquidity & Withdrawals
How fast can you withdraw your funds?
4. Support Responsiveness
How quickly do they respond to user inquiries?
5. Historical Track Record
Has the exchange had major security issues?
Your Exchange Risk Assessment
Low Risk 0
Back in 2011, when most people still thought Bitcoin was a weird internet experiment, The Rock Trading was already letting Europeans buy and sell BTC with euros. It wasn’t flashy. No meme coins. No leveraged futures. Just clean, slow, steady trading - and for years, that was enough. It was one of the oldest crypto exchanges still running, registered with Malta’s financial regulator and Italy’s OAM. People trusted it. It had been around since before Coinbase even launched. But by April 2023, it was gone. Bankrupt. Funds frozen. Over 30,000 users locked out. This isn’t a review of a service you can still use. It’s a postmortem of what went wrong - and what you can learn from it.
What Made The Rock Trading Different
Most crypto exchanges in 2020 were racing to add the newest altcoins, offer 100x leverage, and sponsor TikTok influencers. The Rock Trading did none of that. It stuck to BTC, ETH, LTC, XRP, and a handful of others. Trading pairs? Mostly EUR/BTC, EUR/XRP, USD/BTC. Simple. No dogecoin pumps. No obscure tokens with no liquidity. That made it feel like a bank - not a casino. Its biggest selling point was regulation. While many exchanges operated in legal gray zones, The Rock Trading followed AML5 and KYC rules strictly. You had to submit ID, proof of address, and sometimes even a selfie holding your document. It took days. But once approved, you could deposit euros via SEPA, withdraw to your bank, and feel safe doing it. That’s why it attracted older investors, retirees, and small businesses in Italy, Germany, and Spain who wanted to get into crypto without risking their life savings on a sketchy platform. The interface was clean. No clutter. No confusing charts. The Fastlane feature let you buy Bitcoin in three clicks - perfect for someone who just wanted to put €500 into BTC and forget about it. Their API was fast, too. Traders who ran bots loved it. CryptoCompare called it “super fast API, extremely low fees.” Fees started at 0.5% but dropped to 0.02% for high-volume traders. That was cheaper than most competitors at the time.The Security Flaw That Broke Everything
In 2021, everything started to unravel - not because of a hack on The Rock Trading itself, but because of its partner, Onedime. Onedime handled digital wallet services for The Rock Trading. In March 2021, Onedime was breached. Hackers stole €904,000 in cryptocurrency. The Rock Trading didn’t cover the loss. They didn’t refund users. They just said, “It’s Onedime’s fault.” That’s when trust started to crack. Users noticed withdrawals slowed down. Support tickets went unanswered for weeks. The exchange claimed they were upgrading systems. But insiders later said they were running low on liquidity. They’d been using customer funds to cover operational costs - a classic red flag. The GreenAddress multi-sig wallet they partnered with for extra security? It was supposed to protect deposits. But after the Onedime breach, even that didn’t help. The system was still vulnerable. And no one fixed it.The Final Collapse
By February 2023, things got ugly. The Rock Trading suddenly froze all withdrawals. No warning. No explanation. Just a message on their site: “We’re experiencing technical difficulties.” Thousands of users panicked. Some had €10,000 locked up. Others had €50,000. They couldn’t sell. They couldn’t move. They couldn’t even log in properly. Social media exploded. Reddit threads filled with angry users. The Financial Commission issued a warning: “Do not use this platform.” On April 14, 2023, a court in Milan declared The Rock Trading bankrupt. The company had no cash left. Its remaining crypto holdings were seized and put up for auction to repay creditors - but only after legal fees, taxes, and administrative costs were taken out. Most users got back less than 15% of what they lost. Some got nothing.
What Users Loved - and What They Hated
Before it crashed, users praised The Rock Trading for three things:- Low fees - Among the cheapest for EUR trading pairs
- Regulatory compliance - One of the few EU-based exchanges with real licenses
- Simple interface - Fastlane made buying crypto feel like ordering coffee
- Slow verification - Took up to 7 days to get your account approved
- Terrible support - Emails ignored for weeks. No live chat. No phone number
- No US banking - Americans could only use OKPay, which was unreliable
- No advanced features - No margin trading, no stop-loss orders, no futures
How It Compared to the Big Players
At its peak, The Rock Trading was like a quiet old library next to a rave. Binance had 1,000+ coins. Coinbase had insurance. Kraken had 24/7 support. The Rock Trading had… history. | Feature | The Rock Trading | Binance | Coinbase | Kraken | |--------|------------------|---------|----------|--------| | Founded | 2011 | 2017 | 2012 | 2011 | | Regulated in EU | Yes | Yes | Yes | Yes | | Crypto Pairs | ~15 | 1,000+ | 150+ | 200+ | | Leverage Trading | No | Up to 125x | Up to 3x | Up to 5x | | US Support | Limited (OKPay only) | No | Yes | Yes | | Withdrawal Speed | 1-5 days | Minutes | Minutes | Minutes | | Customer Support | Slow, email only | 24/7 chat | 24/7 chat | 24/7 chat | | Bankruptcy | Yes (2023) | No | No | No | The Rock Trading didn’t compete on features. It competed on trust. And when that trust broke, there was nothing left to hold onto.Why It Failed - And What You Should Learn
The Rock Trading didn’t die because Bitcoin crashed. It didn’t die because of a hack. It died because it stopped evolving. It kept its old systems. It ignored security upgrades. It didn’t build a reserve fund. It didn’t hire enough staff to handle support. It assumed its reputation would protect it forever. That’s the lesson here: age doesn’t equal safety. Just because an exchange has been around since 2011 doesn’t mean it’s secure. If it’s not updating, not scaling, not investing in infrastructure - it’s already dying. Also, never trust an exchange that doesn’t have clear, public proof of reserves. The Rock Trading never published proof-of-reserves reports. That’s a red flag for any serious platform. And if you’re using an exchange that takes days to verify your account? That’s a warning. Modern exchanges do it in minutes. If they don’t, they’re probably understaffed - or hiding something.
What Happens to Your Money When an Exchange Dies
If you’re holding crypto on an exchange that goes under, here’s what you’re up against:- You’re an unsecured creditor - meaning you get paid after banks, lawyers, and taxes
- Recovery can take years - Mt. Gox users are still waiting after 11 years
- You might get 5%, 10%, or nothing at all
- There’s no insurance like FDIC for crypto exchanges
Where to Go Now
If you’re looking for a regulated, reliable exchange in Europe today, here are your best options:- Kraken - Strong EU compliance, fast withdrawals, good support
- Bitstamp - One of the oldest, still operating, licensed in Luxembourg
- Coinbase - US-based but fully compliant in the EU, easy for beginners
- Bybit - Offers low fees and good security, licensed in Dubai and Europe
Final Thought
The Rock Trading was never meant to be the future of crypto. It was a relic - a bridge from the early days. And like all bridges, if you don’t maintain it, it collapses under the weight of what’s crossing it. Don’t romanticize old exchanges. Don’t assume longevity means safety. Crypto moves fast. If your exchange hasn’t upgraded its security, support, or infrastructure in the last two years - it’s already behind. And behind in crypto means dead. Your money deserves better than nostalgia. Choose platforms that are still building - not just surviving.Is The Rock Trading still operating?
No. The Rock Trading was declared bankrupt by a Milan court on April 14, 2023. All trading and withdrawal functions were permanently shut down. The company no longer exists as an operational exchange.
Can I get my money back from The Rock Trading?
A small number of users received partial refunds after the bankruptcy liquidation process in late 2023. Most received less than 15% of their original holdings. Recovery required filing a formal claim with the Milan court - many users missed the deadline or couldn’t provide proper documentation. There is no active recovery process anymore.
Why did The Rock Trading fail when other exchanges survived?
It failed because it stopped innovating. While competitors upgraded security, added reserves, and improved support, The Rock Trading relied on its old reputation. After the 2021 Onedime hack, it never recovered financially. It used customer funds to cover expenses, ran out of liquidity, and ignored warnings from regulators. Age doesn’t protect you - adaptation does.
Was The Rock Trading safe before it collapsed?
It was considered relatively safe for its time due to its European licenses and strict KYC rules. But safety isn’t just about regulation - it’s about liquidity, security updates, and transparency. After the 2021 breach and the lack of public proof-of-reserves, it was no longer safe. Many users trusted it based on history, not current practices.
What should I look for in a crypto exchange today?
Look for: public proof-of-reserves, 24/7 customer support, fast withdrawals, clear licensing (like MiCA in the EU), and no delays in account verification. Avoid exchanges that take more than 48 hours to approve KYC, don’t offer live chat, or have a history of withdrawal freezes. Stick to platforms that are actively updating their systems - not just ones that have been around a long time.